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Anti-attrition product to launch

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03/01/2002

ADDISON, Texas-A company that works with IT and telecom companies to help improve customer retention is taking its product to the security market to improve attrition rates.

Jim Farrell, a former accountant at Brink's Home Security, and Steve Sanazaro, who has worked with many companies to turnaround or reposition them, are taking their SuccessMatrix service to companies in the industry.

Fire department offers smoke detector service

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03/01/2002

KITCHENER, Ontario-The local fire department here is hoping to boost sales of its direct smoke detector monitoring through increased sales efforts and partnering with local installers.

The Kitchener Fire Department has seen sales of its Direct Detect monitoring service slump since the town began to offer it last fall, said John Coish, manager of the service.

NFPA to vote on dispatcher rule

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03/01/2002

QUINCY, Mass.-A proposed change to NFPA 72 that would waive minimum requirements for central stations with less than a certain number of monitored accounts has been opposed by the Alarm Association of Florida.

CSAA and SIA team to offer course

New class will be offered both online and on CD-ROM
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03/01/2002

ALEXANDRIA and VIENNA, Va.-The Central Station Alarm Association and the Security Industry Association are teaming up to develop a web-based online central station operator training course that will be available to central stations regardless of their location.

Sonitrol opens new Ga. location

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03/01/2002

SAVANNAH, Ga.-A new Sonitrol branch that is the second in the state opened here early this year.

Counterforce USA completes acquisitions

SSN Staff  - 
03/01/2002

HOUSTON-Counterforce USA announced in January it had completed the acquisitions of Alarm Processing Corp. and A-Link USA, deals that the company initially announced in July.

Community looking for security partner

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03/01/2002

KUTZTOWN, Pa.-A municipality that is launching its own fiber-optic infrastructure here is looking for a security company to act as a vendor partner to provide security monitoring services to up to 5,000 homes.

County to push for new ordinance

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02/01/2002

WEST PALM BEACH, Fla.-Alarm dealers and Palm Beach County officials are waiting for county commissioners to vote later this year on a proposed alarm ordinance that would remove monetary penalties for false alarms from the alarm dealer and circumvent a potential conflict between security industry standards.

CMS launches medical division

New service should boost firm's growth by 20 percent
 - 
02/01/2002

LONGWOOD, Fla.-Computerized Monitoring Services has formed a new division that will focus exclusively on its medical monitoring business, a specialized service offering that the company will likely grow by 20 percent or more this year.

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Poll

SSN News Poll October 2020

With the flurry of activity in partnerships and acquisitions recently — ADT partnering with Google to take on the smart home market; Motorola buying Pelco; Johnson Controls acquiring Qolsys; and S3 expanding into Western Virginia — this month’s News Poll looks to gauge the M&A market.