LAKE FOREST, Calif.—National Monitoring Center, part of the Netwatch Group, recently welcomed Grant Graham back to the team as its vice president of dealer relations. Graham will be responsible for the leadership of dealers and dedicated to their success.
Graham previously served as NMC’s operations manager from 2001 to 2016. As operations manager, he skillfully and successfully oversaw all daily aspects of NMC’s multifaceted, nationwide operation.
Most recently, Graham served as Brinks Home security’s senior director of monitoring operations where he oversaw many elements of the company's operations, was responsible for reducing costs, and increased service level for alarm response by over 10 percent and inbound calls by 24 percent, NMC noted in its announcement.
“NMC has a long history of dedication to ahead-of-industry technological solutions and valuable partnerships which lead to the formation of Netwatch Group, and we apply that same dedication in our efforts to build a powerful, synergistic team at NMC. This is why we are thrilled to have Grant Graham on the team. Grant has a proven record of building long-term business relationships and has been instrumental in facilitating growth on numerous levels. His knowledge, drive, and winning attitude are assets that will complement and enhance NMC’s ability to meet the needs of our dealers as we continue to provide more attractive services,” Woodie Andrawos, NMC President, said in a prepared statement.
Graham’s combined experience and understanding of NMC culture and mission make him an excellent fit for this role, NMC said.
“I am excited to be taking on this new role as VP of dealer relations at NMC. It is wonderful to partner with a company focused on organizational growth and constant improvement. I look forward to having an impact on dealer success and helping them successfully navigate the market, acquire new agreements, deliver new products offerings, and leverage the wealth of dealer support available at NMC,” Graham said in the announcement.
