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Security industry goes virtual during crisis

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03/25/2020

YARMOUTH, Maine—As more and more city-based governments across the U.S. order residents to “shelter in place” and “non-essential” businesses to close, it is refreshing to see security considered an “essential” business, and to see how the industry has transitioned, almost seamlessly, to the virtual world.

Looking back to look forward at ISC West 2020

 - 
Wednesday, February 26, 2020

Having had the privilege of attending three shows during February, I’ve heard this phrase most: “It’s hard to believe that ISC West is already here!” And, quite frankly, I couldn’t agree more! 

As I think back to last year’s ISC West, there were three key trends that resonated with me: 1. deep learning, artificial intelligence (AI) and machine learning (ML); 2. video doorbells; and 3. RMR for integrators. 

Last year, right after ISC West, I reached out to some experts to gather their thoughts regarding these trends. Here’s some of the responses I received to help whet our appetites for ISC West 2020: 

(I wonder how these trends have evolved over the course of about a year; I’m excited to find out in less than a month!) 

How is deep learning/AI/ML currently enhancing the security industry? 

“It’s hard to say … it’s an overused buzzword that is difficult to actually nail down what it means or what it’s doing. Future … likely … now … unlikely.” 

— Mark Hillenburg, executive director of marketing, Digital Monitoring Products

“Deep Learning, a subset of AI research, is primarily helping the security industry in the world of video surveillance/video management. Video is typically the largest source of unstructured data, data with no predefined format on the information contained inside, so in order to process out people, objects, events, etc., typically requires a large amount of processing power and can be very costly. Most of the world’s video typically is recorded and not watched because the manpower to review the amount of video recorded is impossible to achieve. 

Computers are very adept at repeated tasks, such as processing video; however, traditional algorithms for computer vision, the realm of research into video and image processing, were not really able to scale to that high volume without massive computation resources investment. The computer vision research world has really seen a large improvement in the advances deep learning is bringing in terms of increased speed to results, increased accuracy and reduced computation requirement. This will likely continue as time progresses, but the deep learning revolution for video can bring actionable information in previously unmonitored video to operations at a very powerful pace.”  

—Dr. Sean Lawlor, data scientist, Genetec Inc. 

“AI is used today in the security industry to perform tasks like facial recognition and video analytics. While these are impressive accomplishments, they are still atomic in nature in the sense that they represent isolated inputs to the system as a whole.” 

—Paul Saldin, vice president of engineering, Alula

“There has been tremendous progress in video analytics through deep learning and artificial intelligence that surpasses anything created so far. Facial recognition, license plate readers and even things like hard hat and safety glass detection now are a reality. These processes not only enhance security by providing detailed information on who many be coming or going at a business and at what exact time, but they can also improve operations and safety.” 

—Robert Messer, president, ABP Technology 

“Technology advances from deep learning and AI can help improve the accuracy in intrusion detection, and help to reduce false alarms. The security system needs to know when a homeowner is home or away, and needs to track occupants’ movements to initiate activities across the home. Features like smart sensors, geofencing, voice controls and facial recognition have been making systems more intelligent. And, as security continues to integrate with home automation, we’ll see the home become more capable of anticipating the needs of its occupants.” 

—Alice DeBiasio, vice president and general manager, global residential security, Resideo

“Deep learning and AI are making smart security smarter based on data analytics, sample teaching, and intelligent decision making. In other words, it isn’t enough for security devices to simple collect large volumes of data, which they are certainly capable of doing. Deep learning and AI methods can help analyze that data and separate what is important from what is not — or analyze the data to uncover deeper trends and more complex information that the collected data alone cannot. Take video analytics, for example. AI powered video analytics are event-based solutions that apply deep learning and artificial intelligence, efficiently analyzing vast amount of data generated by videos, and generates quick response in real time. This system reduces manual monitoring and associated costs and increases productivity of video surveillance systems. Through the application of AI, video analytics can go far beyond just informing users that a person or other object has entered an unauthorized space. With the information collected from a large number of cameras, companies can apply facial recognition software to identify a specific person approaching a building. In addition, by running analytics, a company can not only alert the user to an unauthorized vehicle approaching a building but can also scan the license plate, giving the security officers information that can be checked with existing databases to determine potential-threat status.”

—Joe Liu, CEO, Miotta

Why are video doorbells so popular among consumers? 

“Marketing and promotion and the proliferation of video as ‘security.’ In reality, security prevents someone from stealing your stuff … where video just lets you know who did it. Video doorbells are very popular, but after living with one for almost two years, I’ll be interested to see if there is a market demand for a second generation of owners. Once you have one, will you spend the money the second time? We will wait and see.”

— Mark Hillenburg, executive director of marketing, Digital Monitoring Products

“Video doorbells are set to experience massive adoption in the security industry in 2019, and it’s no mystery why. Customers love being able to monitor their front door remotely and protect deliveries from would-be porch pirates. This also naturally extends the perimeter of protection for homeowners, and when paired home automation for locks, video doorbells can assist to enable greater access controls for engagement and remote entry management. That said, not all video doorbells are created equal. If you don’t have a fast network on the backend, you’ll experience late alerts and lag during two-way voice chat, which compromises the functionality. You really need a fully integrated system to get the most out of this popular technology.” 

—Brad LaRock, vice president of marketing, Alula

“Situational awareness has always been one of the key attractants in surveillance solutions and video doorbells give us another means to improve our situational awareness. Just like with our businesses, we all want to protect our homes and now what is going on. And, we are also ‘linked in,’ so to speak. Our smartphones, tablets and computers are essentially a part of us and if we can use those devices to see who is at the door and respond in real time, then it makes life for us that much easier.” 

—Robert Messer, president, ABP Technology

“Video doorbells have been a popular trend in the industry and continue to gain momentum. They solve an immediate need, and more consumers are asking for them. Homeowners see the value in being able to see and speak to visitors, and have access through their mobile devices. Dealers should be including video doorbells on every installation.” 

—Alice DeBiasio, vice president and general manager, global residential security, Resideo

What does your company offer in terms of RMR for your integrator partners?

“Recurring monthly revenue (RMR) is the lifeline savvy systems integrators seek to stay profitable, and it can be found in many different technologies, including power solutions. For the end-user customer, managed power solutions offer a value-added solution that ensures system uptime, integrity and reliability. The possibilities to perform managed power services can encompass many physical elements: the main power supply; power system outputs; supervised inputs; and standby batteries. Managed monitoring can include event reports; AC loss notification; service due reminders; overcurrent alert; low-battery warning; and insufficient battery standby. Remote servicing capabilities of power solutions can cover output supervision; battery load testing; remote power cycling; and system health log/trouble alerts. There is also the opportunity to create real-time action alerts and reports via email, XML, web-browser notification or Simple Network Management Protocol (SNMP).” 

—Michael Bone, marketing manager, LifeSafety Power, Inc.

“Mobile medical alerts are a natural fit for security companies. Adding medical alerts expands your security offerings and increases perceived value for your customers because you now offer safety and peace of mind for your customers both at home and away. Security companies have an established customer base comprised of safety-minded individuals who may need medical alert themselves, and there are scores of new customers opportunities available through referrals because each existing customer has a relative or friend who could use a medical alert device.” 

—Craig Pyle, VP of product, Freeus

“March Networks currently offers RMR models to our certified partner community through two hosted services offerings: March Networks Insight and March Networks Searchlight as a Service. Both soutions provide customers with flexible service terms and payment options, and help integrators reduce service costs through expert video system health monitoring support delivered via March Networks’ secure Network Operations Center (NOC).”

—Dan Cremins, global leader, product management, March Networks

“Video is a major driver for new RMR and we are leaning into that opportunity. Our modular approach also means that our partners don’t pay for home automation capabilities unless they will be getting additional RMR from their customers for those services. Because we are vertically integrated and own the network, more of the RMR goes into the integrator’s pocket rather than a third-party provider. All our services are provided at a wholesale rate with no stipulation on what the integrator can charge their customers, so they set their own pricing and can reap the RMR that their market will bear.” 

—Dave Mayen, vice president of product management, Alula

“ABP Technology offers an advanced platform for integrators that allows them to offer customers basic cloud services as well as their own service and value. That means that integrators now can sell their skills integrating, tuning and maintaining their systems”

—Robert Messer, president, ABP Technology

“As the residential security landscape continues to evolve, there is an increasing opportunity for RMR around smart home technologies. Our products are connecting the major systems of the home – on the exterior, behind the wall, on the wall and in the cloud. We believe the security dealer is best positioned to win in the smart home market, and we’re fully committed to helping them deliver the connected experience their customers demand.”

—Alice DeBiasio, vice president and general manager, global residential security, Resideo

“Miotta offers an ‘in-a-box self-configuring connected system’ and collaborative Video-IoT RMR security service for security integrators/operators to offer to their residential and enterprise customers. Miotta’s mobile-cloud ‘virtual’ security service platform allows integrators, security dealers, ISP’s, mobile carriers and more to offer mobile-cloud security services to both residential and enterprise customers.”

—Joe Liu, CEO, Miotta

Hanwha’s top five video surveillance trends for 2020

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12/20/2019

TEANECK, N.J.—Hanwha Techwin, a global supplier of IP and analog video surveillance solutions announced its top five key trend predictions for the security industry in 2020. 

Artificial Intelligence (AI) necessary to respond to cyberattacks

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Wednesday, July 24, 2019

Being born in the late 70s, it’s been amazing to watch the evolution of computers, the Internet, cyber and the like. I remember sitting in my junior high computer class—7th grade, I believe. Working with Basic on an Apple 2e, I created white coding on a black screen that made a man (stick figure) jump, dance and run when the user got the correct answer to the math problem presented on the screen. That, my friends, was high tech! 

Now, the graphics are realistic and some even interact with voice; data is being produced and shared at the rate of zettabytes; and computers are turning into machine learners, all of which is absolutely amazing but at the same time scary as bad people have turned it into a free-for-all of mass hacking that is detrimental to people and society. 

Human security experts work tirelessly each and every day to keep people like you and me, and the world safe; however, being human, they have their limits. For example, cybersecurity involves repetitiveness and tediousness, scouring through big data to identify anomalous data points; long, exhausting hours of data analysis; and relentlessly monitoring data going in and out of enterprise networks. Enter the age of artificial intelligence (AI) penetrating into the cyber realm in terms of security, obviously known collectively as cybersecurity. Working along-side humans, AI can complement cybersecurity by performing the repetitive, tedious tasks; it can be trained to take predefined steps against attacks and learn the most ideal responses going forward; and AI is fast and accurate with data analysis. This enables and empowers human security experts to use their talents and skills on other projects to further enhance cybersecurity. 

Capgemini, a global leader in consulting, technology services and digital transformation, recently published “Reinventing Cybersecurity with Artificial Intelligence Report,” finding 61 percent of enterprises said they cannot detect breach attempts today without the use of AI technologies. That’s over half of the 850 senior executives surveyed from IT information security, cybersecurity and IT operations in seven sectors across 10 countries. And if that’s not eye-opening enough, check out these findings: 

  • 69 percent believe AI will be necessary to respond to cyberattacks; 
  • 73 percent are testing AI use cases for cybersecurity; 
  • 64 percent said AI lowers the cost and reduces overall time taken to detect and respond to breaches by 12 percent; and
  • 56 percent said their cybersecurity analysts are overwhelmed and approximately 23 percent are not able to successfully investigate all identified incidents. 

With numbers like these, it’s easy to see AI and machine learning are essential to cybersecurity now and into the future. So, here at SSN, we’ve taken a huge step to bring you the latest and greats cybersecurity news with the addition of a “cybersecurity” tab on our website. Yep, that’s right … a whole section dedicated to all things cybersecurity!

To get a taste of our cybersecurity content check out the articles “Federal government aims to modernize physical security practices” and “Data forensics: time is of the essence,” and as always, we value your feedback. 

 

 

New technology arrives to the security industry

HELIAUS by Allied Universal, an advanced AI-driven workforce management technology for security pros
 - 
06/28/2019

SANTA ANA, Calif.—Modern society owes quite a bit of gratitude to the Ancient Greeks, whose inventions and discoveries are still used today — the alarm clock, automatic doors, Olympics, modern philosophy and more.

Vintra integrates AI-powered video analytics with Genetec’s Security Center platform

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05/23/2019

SAN JOSE, Calif.—Vintra, maker of video analytics powered by machine learning and artificial intelligence, announced their proprietary FulcrumAI deep learning video analytics solution is integrated with Genetec Security Center to deliver real-time, total-environment intelligence from any camera source, fixed or mobile.

Honeywell enters into brave new world of AI

SSN speaks with company about working with Intel and overall vision for AI
 - 
05/22/2019

ATLANTA—Following the recent announcement of its technology integration with Intel, which will enable new artificial intelligence (AI) capabilities in its MAXPRO connected security platform, it is clear that Honeywell is jumping with both feet into the brave new world of AI.

Synectics and AnyVision launch promising partnership

 - 
05/06/2019

MANCHESTER, England—Synectics has established an integration partnership with AnyVision, a pioneer in AI-based facial, body and object recognition that allows Synectics’ systems users to incorporate facial recognition data within the Synergy 3 command and control platform, leveraging site-wide, sub-systems data via intelligent automation capabilities.

Industry sees great potential for AI within security

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04/17/2019

YARMOUTH, Maine—The potential for artificial intelligence (AI) within security is both exciting and a little frightening, as there are benefits and risks when leveraging the power of AI and machine learning.

Look for SIA’s ‘Top 8’ technology advancements on the ISC West showroom floor

 - 
Wednesday, March 27, 2019

Times are exciting and abuzz here at Security Systems News, with thoughts of ISC West and preparation taking place for booth visits, video interviews, happy hours and dinners, and connecting/reconnecting with industry professionals to learn about new trends and offerings available for security. Personally, I enjoy talking about industry trends, new technologies and where people predict the industry to be heading in the future. It’s quite fascinating when you stop to think about just 10 years ago and how far the security industry has come since. 

The Security Industry Association (SIA) shared the top eight technological advancements the organization feels is most significantly impacting physical and cybersecurity and public safety. Here’s what to look for on the showroom floor: 

  1. Cloud – Video surveillance as a service (VSaaS), specifically recording, storage, management, analytics and monitoring solutions in the cloud, especially residential video with low camera counts, according to Joseph Gittens, director of standards, SIA, via ISC West’s website.
  2. Artificial Intelligence (AI) – analytics applications for automated motion and trespassing detection, advanced algorithms performing identification and categorization within scenes and systems, and leveraging data from multiple sensors to help reduce false alarms and enhance home automation. 
  3. Robotics/autonomous systems – improvements in robotics and drones around AI, power storage and mobility, in which many companies are allowing users to pay for services provided by these security solutions.
  4. Mobile credentials – SIA predicts the public will become comfortable using these credentials to complete transactions other than access control. In turn, more commercial security installations should be seen along with systems migrating into unified systems that grant and manage access. 
  5. Security audio – specialized solutions that monitor and apply analytics to audio. Audio can also be a lucrative value add-on to video security systems. 
  6. Facial biometrics – look for solutions that provide acute verification accuracy and more affordability with these solution offerings.
  7. 5G LTE – glimpses of mobile video security solutions with public safety and smart cities applications. 
  8. Voice control – new home security and home automation products with existing or “coming soon” integration with voice control/smart speaker providers.

Let’s go on a treasure hunt at ISC West 2019! When you see one of these technologies in action on the showroom floor, take a picture or short video and tweet it to our hashtag #SSNTalks and tag our editors @SSN_Editor and @SSN_Ginger! 

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