Subscribe to On the Editor's Desk RSS Feed

On the Editor's Desk

by: Paul Ragusa - Wednesday, June 24, 2020

With the business landscape changing so dramatically over the past few months — possibly irrevocably — the task for many in security, including for consultants, integrators, dealers and manufacturers, is to figure out what the “future of security” will look like and how existing and new technologies can help companies to overcome challenges and stay profitable during these extremely trying times.

As businesses and organizations begin to reopen, many are rethinking the way they budget for security, including access control, video surveillance and security personnel, especially in light of ever-evolving CDC guidelines and state and local requirements for many businesses. Not to mention the protests and riots and looting that has occurred, driving the need for increased security. 

One integrator, STANLEY Security, recently shared a white paper, The Future of Security, which adeptly identifies the technologies they believe will be essential to organizations’ security strategies for the duration of 2020 and into the future.

I really like the following list of the white paper’s key areas of focus as we move into the future of security:
•    Cloud-based solutions;
•    Remote services;
•    Alarm verification;
•    Cybersecurity;
•    Advanced visitor management;
•    Interoperable emergency communication; and
•    Data analytics

“As a result, we expect that many of these technologies will be central to organizations’ security strategies for the duration of 2020 and will be fundamental in helping organizations navigate new challenges in the future,” STANLEY noted in the white paper.

The document examines how the impact of COVID-19 has brought “new challenges to light that exposed security vulnerabilities organizations didn’t know existed in their environments. This has not only accelerated new technology innovation but also has driven adoption of security technologies that have been around for years.”

Some key questions the white paper examines include:
•    Is it still about protecting against theft, or is it about creating a virtual command center that integrates their security and communication systems in one place, easily managed and viewed from anywhere?

•    Is it about ensuring their network is secure from the growing number of cyber threats or is it about securing their finances and reducing unnecessary truck rolls and service calls?

•    Is it the ability to track and manage traffic flow and understand exactly who is coming and going from their facility, while ensuring they’ve been properly screened?

As STANLEY astutely points out, technology can’t solve all of our problems, but rather, “It’s the use of differentiated technology combined with an integrated approach that will lay the foundation for a more secure future. In the past, organizations may have fared well managing disparate systems with different platforms and interfaces, but today’s security challenges require a robust, integrated program backed by a holistic strategy.

“In considering these technologies as part of a long-term strategy, as opposed to a short-term solution, organizations can develop a more resilient security program that can propel them forward and prepare them for the future.”

by: Paul Ragusa - Wednesday, June 3, 2020

As my blog title says, giving back is more important — and easier — than ever! With all that is going on right now and so many out of work, or on furlough, or living on diminished wages, the need to give back to those who are less fortunate is becoming vitally important.

And thanks to a new fundraising campaign from one of my favorite charitable organizations, Mission 500, it is easier than ever to raise money virtually, right there from your home, or out running, walking or biking. Mission 500 has made it easy to join the M500 Club, which is made up of Mission 500 supporters who have raised $500 or more by fundraising alongside a wellness or fun initiative.

I love that they are embracing virtual events as it is so difficult these days obviously to hold the usual fundraising events that Mission 500 is known for, such as school supply backpack builds, the 5k/2k Run/Walk at ISC West and the service trips to hard-hit places like Puerto Rico, to name just a few of the gazillion things the organization and those who support it do each year. .

Probably the hardest part of getting started with their new virtual campaign is choosing an initiative/team, as there are so many cool and healthy ways to get involved and start raising money. Below are some of the initial activities to choose from:
•    Walking/Steps Challenge
•    5K Run
•    10K Run
•    Half Marathon
•    Full Marathon
•    Cycling
•    Buzz Challenge
•    Musical Performance

In addition to the feeling of satisfaction from giving back, club members will receive a one of a kind Mission 500 jacket they can show off at industry events. You can see Ronnie Pennington from Altronix showing off the jacket here.

So I guess the only thing left to do is dust off my guitar and join the Musical Performance team and see if I can raise some money.

See you there!

by: Paul Ragusa - Wednesday, May 27, 2020

Typical weekday at my home: My son and I can be seen chasing our dog Blondie, trying to grab her before she escapes out the front door, which is open for some reason (my son?). Chaos ensues.

After countless moments like this over the past nearly three months of working from home, my blog title is a question that many of us — I am sure — are pondering these days. And I mean a LOT of us!

With many still working from home, others phasing back to working at the office and others taking on a more hybrid approach, it will be interesting to see what companies look like when we do finally get on the other side of this pandemic.

One of the unfortunate outcomes of all of this, or fortunate depending on your point of view, will be a natural gravitation toward, or push by companies for, this work-from-home model, especially if a state or company mandates or requires a phased reopening that includes social distancing, temperature testing, masks, etc.

Many companies are even considering changing the work-from-home and work-from-office dynamic/balance forever, allowing for more flexibility. While there are benefits to this new paradigm for both the employee and the employer, you have to wonder what will be lost with the diminished face-to-face time that will naturally occur, as well as accountability questions that will arise. Are consent forms for cameras in our home offices in the near future?

Zoom calls are fine, but they don’t replace actually sitting down and talking with someone eye-to-eye. The same can be said for in-person conferences, as the future of those will change, too.

With this office dynamic changing forever and more of us working from home, even just part of the time, security, especially cybersecurity, also becomes a major concern. There has already been increases in cyberattacks on those working from home, which is why companies need a strategy, policy and plan in place for securing home offices, as well as provide a secure and safe environment for employees who are going back to the office. Guidelines, training and resources for those who are now working from home is critically important for companies, as it is easy to become complacent about cybersecurity during these times.

At the very least, I’d take a way to alert me when my dog is about to bark and dart out the front door.

by: Paul Ragusa - Wednesday, May 20, 2020

As most of you know, each year for the past 13 years, the Security Systems News team has honored a diverse, talented mix of young professionals within the security industry. Known as “20 under 40” up until last year, when we changed it to “40 under 40” to encompass the growing security industry and to include security consultants into the mix for added depth and perspective, once again, we are searching for our next “40 under 40” class of consultants, end users, integrators and monitoring professionals to celebrate their professional achievements thus far and support them into their future success within the security industry. 

Based on nominations, our “40 under 40” Class of 2020 will be chosen; profiled in our Oct and Nov 2020  issues and on our newly designed website (coming soon); and honored at a special ceremony at SecurityNext in February 2021, among a few other perks explained by Managing Editor, Ginger Hill here. To nominate someone (or yourself) with excellent leadership qualities, skills and business acumen and tech-savviness with dedication and commitment to the security industry, click here.

Mentioning SecurityNext, over half of our “40 under 40” Class of 2019 attended the event, participating in sessions, networking with industry professionals, etc., as well as living it up at their own special ceremony. Here’s what a few of last year’s class had to say about the event and how it will help them navigate their future in the industry: 

“Diverse group! Informative topics! Excellent speakers! Great venue!” — Matt Brandon, national accounts, East, AvantGuard Monitoring Centers

“SecurityNext gave me an opportunity to learn more about where the industry is going and how to remain, as the industry and technology evolves. Additionally, the relationships I established will be key to my own learning and growth in this industry.” — Ebony Haywood, director, Training & Development, Allied Universal 

“The educational sessions went into greater depth than typical overview sessions, providing much more valuable training and use of my time!” —Chrissy McCutcheon, principal & senior security consultant, Security By Design, Inc. 

Brandon, Haywood and McCutcheon used their time wisely at SecurityNext, recognizing diversity; actively participating in educations sessions; learning more about the industry and the direction it is going; establishing relationships for growth; and more. 

We invite you to become a part of the “40 under 40” Class of 2020, and attend and participate in what will be our second-annual SecurityNext event, whether in-person or virtual! 

To get some pointers on completing the “40 under 40” nomination form, check out this LinkedIn article penned by Hill

To learn more about SecurityNext, check out its dedicated site here

by: Paul Ragusa - Wednesday, May 6, 2020

Trying to gauge how badly the security industry is being affected by the coronavirus, and figuring out ways to best help us all get through this, is top of mind for everyone.

In the last few weeks, The Monitoring Association (TMA), the Electronic Security Association (ESA) and the Security Industry Association (SIA) joined together to conduct a nationwide survey of members in order to better understand the impact COVID-19 has had on electronic security and life safety businesses. This survey confirms the electronic security and life safety is being negatively impacted despite its role as an essential service in our economy.

The results also mirror what we here at Security Systems News have heard from our readers. Furthermore, our most recent News Poll, which is still open, shows that more than half of respondents are having trouble applying for and getting funding/assistance through the CARES Act. Hopefully, this new round of funding that was just passed will get into the right hands!

Turning our attention back to the findings from the research from TMA, ESA and SIA, it is good to see these top associations coming together to provide this vital info, as well as provide tremendous resources for their members to help support and help them during this time.

“The survey results show a very wide variance due to the differences between Residential and Commercial businesses, as well as revenue sources and the costs to support them,” TMA President Don Young told Security Systems News. “Given that the largest contributors to the survey are the commercial integration companies and manufacturers, it should be considered carefully before assuming too much from the data, without more clarity on segmentation. Lastly, there are also geographic disparities that would also impact the results such as from ‘hot spots,’  or areas barely affected by the pandemic. As always with the law of averages, we just need to appreciate that dividing the highest and lowest numbers in these areas does not necessarily represent a majority opinion.”

Some of the initial quick figures from their survey include:
•    21-30 percent loss of revenue is the median reported for all respondents. More than 60 percent of respondents reported losing this much or more of their revenue.
•    Less than 4 percent of respondents were denied the “essential service” label in their jurisdictions.
•    31-40 percent denial of access to job sites for service/testing/inspections/maintenance was the median for residential integrators, compared to 21-30 percent for commercial integrators

A cross-section of the industry represented itself in the responses as follows:
Market Segments                    Responses

  • Residential Integration               27%
  • Commercial Integration              49%
  • Monitoring Center                      11%
  • Manufacturer                             41%
  •  Distributor                                11%
  • Manufacturer Representative       5.7%
  • Individual/Specifier/Consultant    19%
  • Other Security Provider               19%

Looking closer at the overall impact so far, more than 56 percent of respondents reported having to reduce hours or layoff less than 10 percent of their employees. On the other end of the scale, 13 percent of all respondents were forced to reduce hours, furlough or layoff more than 90 percent of their employees.

On the positive side, less than 4 percent of survey respondents reported that their businesses were denied access as an “essential service” in their jurisdictions.

Impact on Residential and Commercial Integrators

The survey found that the median loss of revenue reported by residential integrators was 31-40 percent, while the median loss of revenue reported by commercial integrators was 21-30 percent, with the majority of integrators — more than 70 percent — losing less than half of their revenue.

The reported levels for denial of access to job sites for service/testing/inspections/maintenance in each segment correlate with these figures, with residential integrators reporting a median denial rate of 31-40 percent while the median denial rate for commercial integrators was 21-30 percent.

The denial of access seems to contribute to income loss for most integrators, though, as more than 80 percent report some level of interrupted access, according to the findings.

Survey responses confirm the observation many have already made: gaining access to residential customers’ homes has been more difficult during this time than access to commercial properties, many of which are unoccupied due to social distancing measures. This could contribute to lower demand for residential services during the pandemic.

When asked how industry associations could continue to help businesses weather this storm, respondents most frequently expressed their desire for opportunities to connect and continued updates on the latest information related to winning business strategies, economic assistance and industry trends.

by: Paul Ragusa - Wednesday, April 22, 2020

With so much debate and uncertainty today about when and how America can safely go back to work, it was a pleasant surprise — even some relief — to see an email from my friends over at ESI Convergent, LLC and Butchko Inc., two security consulting firms, who have partnered to develop the STEPS partnership program to Bring America Back to Work, a guide to provide a safe path forward as the American workforce gradually gets back to business as usual. The group presented their comprehensively detailed and clear and concise resource guide to government, state and local agencies earlier this week.

“We brought together leaders in the safety, security and entry business to help define our detailed plan,” Butchko Inc. President & CEO Benjamin M. Butchko told Security Systems News. “It will take determination and effort, but with pragmatic steps, we can overcome the economic turmoil resulting from Covid-19.”

Some of the industry leaders assembled to help with this guide include industry consultant and SSN Security Legend Award winner Jim Henry, Sage Integration’s Rick Leighton and Building Intelligence Inc. CEO Jeff Friedman, to name just a few.

ESI Convergent, LLC CEO Mark R. Perkins, said in the opening letter introducing the program that the goal of bringing this group of “renowned security and safety professionals” together was to create a process that the group hopes “will enable our great nation to get back to work again,” he said. “The process of reuniting us with our normal process will be a daunting task but we believe with practical and safe adherence to processes that not only have been part of our daily work lives but are adjusted to the new norm we can make this a smooth transition. This process was created as a way to partner with our government and local agencies to become part of what we call the STEPS Partnership with America.”

Using the STEPS acronym, the Partnering with Americans to get America Back to Work in the COVID-19 era program focuses on:

Social Distancing Policy
• CDC defined and implemented
• Federal and State Guidelines
Testing Guidelines for employees and visitors
• Government Medical Alliances
• Drug Testing Guidelines
Entry Assessment Program (EAP)
• bSMART Guidelines
• Security Consultants
Privacy Policy (PP)
• Properly managing high risk individuals
• Existing Legal Precedent
Stay Home / Work-From-Home (WFH)
• Incentive Program
• Government/Private Partnership

As the group points out in the guide, “the greatest challenge is doing the right things now, and not allowing missteps and future mistakes to erode momentum in getting Americans back to work. With all the misinformation, negative perspectives, and social media influences, it is necessary to put forth a plan that substantially alleviates or eliminates any reasons not to go back to work. In this way, people who are skeptical and fearful of returning to work can be reassured that the right STEPS are being taken to assure their health, privacy and wellbeing.”

The guide also includes some great resources, such as the Testing Bill of Rights, as well as The Coronavirus Measurement and Positive Alert System (COMPAS), a COTS-based system designed to safely provide rapid field results and a common operating picture during both natural and manmade emergencies, including disease pandemics.

The COMPAS field sensor system provides immediate analysis and results indication to operators and consists of a thermal imager, calibration reference, field test controller, and an optional auxiliary data workstation. The touch-free operation and remote set-back deployment flexibility simultaneously maintains safety for test subjects while reducing operator exposure and personal protective equipment (PPE) demands. The field test controller operates from both Android and iOS operating systems for immediate local analysis, results reporting, and automated analysis algorithm enhancements developed through system-wide data analysis.

“The STEPS program is all about creating confidence and trust between business owners and employees, and between small businesses and customers," said Perkins. "It’s about eliminating confusion, especially as it pertains to COVID-19, and returning to a healthy work environment and returning to consuming goods and services. We can’t ask business owners to do more than they can do. We can only ask them to follow some easy guidelines and do the best they can do with what they have.”

by: Paul Ragusa - Wednesday, April 1, 2020

With most of us “sheltering at home,” and relying more and more on our devices to stay connected for work and family and friends, bandwidth limits in households across the U.S., and the globe, are being tested, to say the least.

I know in my household, we probably have twice as many devices connected now, all day and night long. It can be draining both technologically speaking and emotionally as well, as I know many of us (especially those with spouses working from home and children learning remotely) are finding out.

With so many of us at home for the foreseeable future, I see a continued rise in DIY security solutions and other connected devices, which were already seeing a rise in demand before the outbreak. For example, among consumers who acquired their security system less than two years ago, 60 percent are self-installed, compared to only seven percent of systems purchased more than six years ago, according to new research from Parks Associates.

The research firm’s DIY Home Security Tracker finds that DIY security systems are taking a larger share of the residential security market due to their growing popularity among security households.

“Most DIY households use professional monitoring services, but currently 63 percent of these DIY systems have had their monitoring subscription for less than two years,” Parks Associates Senior Analyst Dina Abdelrazik said. “Most DIY security owners are also self-installing add-on smart home devices, so companies are expanding their product lines to meet consumer demand, including Abode, Array by Hampton and Blue by ADT. This demand for an easy-to-install, integrated solution is becoming more prevalent in the Apple HomeKit ecosystem, with more DIY security systems and camera-related devices releasing product lines compatible with this ecosystem.”

The traditional residential security channel is dominated by professionally installed, professionally monitored systems, but smart home device manufacturers are increasingly extending into the security space, Parks noted. Currently 33 percent of U.S. broadband households own a security system, up from 28 percent in 2018.

It will be interesting to see how long it will take before things get back to normal, with business as usual, and the overall impact, whether short-lived or lasting, this extended crisis will have on consumer spending trends in the home.

And on a deeper level: Do we become a society that sinks deeper into using technology as our main, or even only, way to connect with people, or do we get back to a time when meeting face-to-face — and forging meaningful and lasting connections — was worth its weight in gold?

Only time will tell.

by: Paul Ragusa - Wednesday, March 25, 2020

These are very strange and trying times we are living in. With many of us working from home, including sheltering in place and even self-quarantining for some, focusing on what matters most — family and health — is the real priority right now. But balancing staying safe and healthy with trying to sustain a business during these economically devastating times has become a major challenge for many security integrators, dealers and manufacturers, as the current crisis has turned everything, in the blink of an eye, on its head. We are all just trying to find our way day by day during this terrible, and at times frightening, new normal — post coronavirus outbreak.

In terms of the impact on the security industry already, overwhelming response to the SSN News Poll, which is still open, shows that companies are being severely affected. For example, preliminary results of the poll show that approximately 80 percent of respondents are being negatively affected financially because of the coronavirus, with 40 percent saying, “Yes, greatly,” and another 40 percent saying, “somewhat.” Another 80 percent said that their company’s supply chain has been impacted.

“While the economy may return in 6 months or less, the issue for the security industry is much larger,” said one respondent. “We are a finish contractor and projects need to be in finish stage for us to really make our money. The delays in projects and no new projects bidding is just going to hurt that much more and for much longer.”

Another noted, “Incoming calls for new systems and service calls have dropped off greatly. Some suppliers are not shipping product, and if they are the shipments are severely delayed.”

While commercial demand is significantly impacted, as companies limit access to business locations, another respondent pointed out, “Demand from residential customers, both for new activations and service appears to be steady.”

A call to action
While a crisis of this magnitude many times brings out the worst in us — hoarding toilet paper and hand sanitizers comes to mind — it also brings out the best in us, including the response by the security industry as a whole, which has been tremendous. The industry, including the Security Industry Association (SIA), the Electronic Security Association (ESA) and The Monitoring Association (TMA), is coming together to ensure that security professionals have the resources and support they need to help them get through these difficult times. SIA also created a COVID-19 and busintess continuity resurces page here, and ESA created one here.

In partnership with hundreds of industry executives, SIA, ESA and TMA are calling state leadership to ensure that essential emergency services are not suspended or impacted by the COVID-19 crisis. They have partnered to circulate a letter drawing state public safety leaders’ attention to the essential emergency services provided by electronic security, fire, life safety and monitoring companies and ensure that those who depend on them are not adversely impacted during the evolving situation with the COVID-19 pandemic.

The letter, which has already garnered more than 450 signatures from industry CEOs, company owners and leaders, highlights the critical functions of alarm response centers for monitoring, saving first responder resources, alerting businesses to potential break-ins or troubles, monitoring and notifying customers of health emergencies, following industry standard best practices and more.

The letter’s two requests for state leaders are to:
•    Ensure that government policy reflects that companies providing essential emergency services and field service and dispatch remain operational.
•    Provide an exemption for electronic security, monitoring and life safety services as essential services in any shelter-in-place, quarantine or similar order.

SIA is continuing to collect signatures from executives at firms in the security industry. To add your firm to the letter, please email SIA CEO Don Erickson at and affirm your consent to sign.

Security’s role "essential"
The purpose of the letter is to ensure that recent federal guidance becomes state and local policy, specifically the DHS Cybersecurity and Infrastructure Security Agency (CISA) Memorandum on Identification of Essential Critical Infrastructure Workers.

Recently published guidelines from CISA and U.S. Department of Homeland Security provide “identification of essential critical infrastructure workers during COVID-19 response.” While these guidelines are not a mandate to state and local jurisdictions, SIA, ESA and TMA noted that “they do provide strategic guidance toward the unified effort to maintain the nation’s critical infrastructure, and as such we believe these guidelines serve an important role as communities respond with executive and legislative action.”

The list of “Essential Critical Infrastructure Workers” identified by CISA and important to our industry includes:
•    Workers supporting communications systems and information technology used by law enforcement, public safety, medical, energy and other critical industries;
•    Maintenance of communications infrastructure, including privately owned and maintained communication systems supported by technicians, operators, call centers, wireline and wireless providers, cable service providers, satellite operations, undersea cable landing stations, internet exchange points and manufacturers and distributors of communications equipment;
•    Installation, maintenance and repair technicians that establish, support or repair service as needed;
•    Workers who support command centers, including but not limited to network operations command centers, broadcast operations control centers and security operations command centers;
•    Data center operators, including system administrators, HVAC and electrical engineers, security personnel, IT managers, data transfer solutions engineers, software and hardware engineers and database administrators; and
•    Dispatchers involved with service repair and restoration

Help is on the way?
As I write this Congress is in the process of passing H.R. 6201, a bill that will provide economic stimulus and relief to the American workforce impacted by COVID-19. Some of the key provisions that will impact the business operations of security professionals include tax credits for employers, employee paid leave and unemployment insurance. Some key provisions include:

•    $500 billion to back loans and assistance to companies. Any company receiving a loan would be subject to a ban on stock buybacks through the term of the loan, plus one year. Executive bonuses would also be limited.
•    $350 billion to aid small businesses.
•    Direct payments to Americans of $1,200 for each adult and $500 for each child, with income limitations.
•    Unemployment insurance would be extended to four (4) months and bolstered by $600 weekly, with expanded coverage for more workers displaced by the coronavirus.

Click here for SIA’s detailed rundown of provisions in the bill that impact security professionals.


by: Paul Ragusa - Wednesday, March 4, 2020

With data privacy and security issues making the headlines on almost a daily basis — from the collection and handling of biometric data to securing identities in a digitally connected world — it was interesting to read the findings on ADT’s recent privacy survey showing that respondents want protection but lack knowledge on the topic.

The survey, conducted by YouGov of 1,230 U.S. consumers during December 2019, found that 92 percent of respondents feel smart home security companies need to take measures to protect customers’ personal data and information.

However, while concerns around privacy are high, more than 40 percent of those surveyed admit they don’t feel knowledgeable on the topic. ADT pointed out that the smart home security industry has the opportunity to provide leadership and guidance in this area to maintain consumer trust and promote responsible data privacy practices within the industry.

“ADT released the first Internet-connected smart home security platform in 2010, and we’ve consistently taken great care to protect and connect our customers in the most secure ways possible, using leading industry standards and best practices to guard their data, privacy and personal information,” ADT President and CEO Jim DeVries said in the announcement. “Where there is consumer confusion about privacy, we as an industry must work to reduce that confusion so consumers can be confident that the products and services we provide to help keep them safe can be trusted. With that trust in place, there can be greater peace of mind.”

According to ADT, the explosion of the smart home device category ushered in scores of new manufacturers and brands that may have put convenience before user privacy. However, the ADT consumer privacy opinion survey revealed consumers are now aware of and concerned about privacy as it relates to smart home devices with the top concerns reported to be hacking (75 percent) followed by government spying on in-home smart cameras (53 percent) and smart speakers (52 percent).

The survey also uncovered that when it comes to how personal information is shared, consumers tend to be more concerned about how governments (89 percent) and companies (93 percent) share their personal information than they are about how they share their own personal information on social media (86 percent). And, despite acknowledging the importance of privacy protocols, most consumers don’t use privacy measures available to them. In fact, fewer than 40 percent of survey respondents reported having any data privacy measures in place at all.

“These consumer privacy opinion survey findings validate the work we’ve been doing as an industry over the past year to create a set of guiding principles, designed to help protect customer privacy and trust in the security industry and member companies, and to unify ourselves around them,” said ADT Chief Privacy Officer Frank Cona.

In an effort to bring greater awareness to this issue, ADT started the Consumer Privacy Initiative, an industry-level initiative that began last year to unite the smart home security industry and produce clear guiding principles and best practices for how security providers manage consumer data and protect their privacy. Participants, including producers of security products and security related software, implementers and other service providers, and industry associations, joined together during the past year to develop a baseline of industry-wide guiding principles for consumer privacy, with input from consumer advocates.

This coming together of industry leaders is good to see, as they understand that the first step toward enlightenment is through awareness and education.

by: Paul Ragusa - Wednesday, February 12, 2020

As I fly back home after an incredible four days in NOLA, highlights from our inaugural and highly successful SecurityNext conference, held Feb. 9-11 at the Royal Sonesta hotel on Bourben Street, keep dancing through my head. As someone who loves music and is inspired by those who learn to hone their craft and share their talents with others, it was a sheer pleasure to soak in the sights, sounds and heartbeat of N’awlins … as they say here.

With sounds of trumpets and trombones permeating the air and drifting into the hotel and session and meeting spaces, it was also a sheer pleasure to hear some the top thought leaders in our industry, who have honed their craft within security, share their talents and ideas with others.

From the opening networking reception on Sunday evening to the closing tour of the NOLA Real Time Crime Center, attendees were treated to a comprehensive learning, networking — and absolutely fun and exciting — conference experience, evidenced by the overwhelmingly positive evaluations from attendees. In fact, almost all said they would recommend the conference to others and would be coming back next year.

“If you want to be a part of this industry’s future, you must attend SecurityNext,” said Andrew Lanning, Integrated Security Technology cofounder and 2019 recipient of the Security Industry Association’s Jay Hauhn Award.

Mike King, manager, hosted video for Axis Communications said, “A must attend for companies wanting to understand the next major shift in the security industry.”

Some of the highlights of SecurityNext 2020 include:
•    An opening welcome reception that gave attendees a chance to connect, network and plan for fun nights out on the town in preparation for a full two days of learning.
•    Two keynotes, including Intel’s Global GM for IoT Solutions Sameer Sharma, and NOLA Real-time Crime Center IT Manager George Barlow Brown.
•    Comprehensive education program including six panel discussions and five presentations featuring 29 speakers who are top thought leaders in security today.
•    The “40 under 40” Award Reception on Monday evening, sponsored by the Security Industry Association, that celebrated the class of 2019 winners, including integrator, consultant and end users.
•    The first-ever Legend Award ceremony for inaugural recipients Bill Bozeman and Jim Henry, presented by Andrew Lanning (to Bozeman) and ESIConvergent’s Pierre Bourgeix (to Henry).
•    A tabletop exhibit room highlighting the latest security technologies, products and services, from cloud and data analytics to machine learning and AI.
•    A tour of NOLA’s Real-time Crime Center given by day two keynote George Barlow Brown.

Check back to our site in the coming days and weeks as we provide more in-depth coverage of all the exciting things that happened at SecurityNext 2020!